Privacy policy is very important for us. Our privacy policy complies with German law. This English declaration on privacy policy only contains general information. Please refer to ourDatenschutzerklärung for more and detailed information.
Collection, processing and usage of personal data

You can visit our website without directly leaving personal data. We only save access information like, for example, your browser type/ version, your operating system, the website from which you are visiting us or the file you are requesting on our website, your anonymised IP-address and your average visit time per page. This information will be saved anonymously and only analysed to improve our service. We may use Cookies to collect such data.
Personalized data will only be collected if you voluntarily submit such data to us during your order process, when registering for a customer account, when registering for our Newsletter or if you directly contact us via our internet contact forms.
We use your data only to fulfil and process your orders, to deliver goods, to process payments, to check credit ratings, to update and maintain your customer account and customer address data, for marketing and advertising purposes, to process your requests via our internet contact forms and to prevent abuse of our website.

By accepting this declaration you approve that we are allowed to collect, process and use your personal data for the purposes described in this declaration. You can withdraw your approval at any time with effect for the future.
Protection of your data
When you place an order, open a customer account or register for our Newsletter, your personal data will be transferred to us. This data will be encrypted with security server software. By this means data cannot be seen by unauthorized persons when being transferred. We have protected our website against damage, destruction and unauthorized access. Your customer account is protected by the use of a username and a personalized password.



Cookies are small data files which are saved on your computer by your browser. Most of the Cookies used by us will be erased from your hard drive disk after the browser session (session cookies). Other Cookies remain on your computer and will allow us to recognize your computer at the next visit (so-called permanent cookies). These Cookies help to avoid filling-in of forms and make navigation easier. Of course, you can use our website without making use of Cookies. You can avoid the installation of Cookies through respective browser settings. For further information, please check the manual of your internet browser. If you do not accept Cookies of the use of our website may be limited.
Analysis software
We use a data collection program on our website. The collected data is evaluated for statistical purposes and for optimisation of our website.
Personal data and Third Parties


We submit your personal data to our service providers who need the data to process orders, for example to courier services, banks and to marketing service provider.


We also use your personal data to perform credit rating checks in order to offer you certain payment methods.  We exchange your personal data, not impairing your legitimate interests, with other companies within the Matex Gmbh and as the case may be with credit agencies in case of payment via debit note or in other cases with justified reason.


Personal data for processing credit card payments will only be collected and processed by the following company :
Matex Gmbh Vereinsstrasse 50, 47799 Krefeld Phone: 0049 2151 544 057Fax: 0049 2151 544 167E-mail: matex@t-online.deInternet:
Our website is hosted by a service provider.


The service providers only have access to your personal data as far as it is necessary to fulfil their tasks. They are obliged to not use your data for other purposes than to fulfil their tasks. Moreover they are obliged to handle your personal data in accordance with data protection laws.


Links to other Websites
Links on our website may lead you to third party websites. We take no responsibility for the content of third party websites and their privacy policy.

Information Right, Responsible person
According to law you may request information about your data stored at any time free of charge.


For questions and information about collection, processing, usage of your personal data please contact:
Matex Gmbh
Vereinsstrasse 50, 47799 Krefeld
Phone: 0049 2151 544 057Fax: 0049 2151 544 167E-mail: matex@t-online.deInternet:


For data changes, blocking or deletion of your data and revocation of approval please contact:


Matex Gmbh
Vereinsstrasse 50, 47799 Krefeld
Phone: 0049 2151 544 057Fax: 0049 2151 544 167E-mail: matex@t-online.deInternet: